Business Process Testing

ENSURE BUSINESS PROCESSES ARE FLAWLESS

Optimise your operations by testing and validating every step of your business processes. Identify bottlenecks, eliminate errors and ensure smooth, reliable performance across your workflows.

What is business process testing?

Business process testing ensures that all aspects of a system or application perform as intended throughout its operational lifecycle. At Ingenuity, this means validating processes like new business, mid-term adjustments, renewals and cancellations, ensuring seamless functionality for point-of-sale documentation and EDI.

By simulating real-world scenarios and testing end-to-end processes, business process testing identifies issues early, ensures compliance and guarantees a reliable experience for users. It's a critical step to ensure that systems not only meet technical requirements but also deliver consistent, high-quality results in live environments.

Their expertise in business process testing has been exceptional

Somerset Bridge

Benefits

How it works

How We Conduct Business Process Testing

Identify Requirements and Objectives

We begin by understanding the client's goals and requirements. This includes reviewing specifications, defining the scope and establishing clear objectives for the testing process.

Build Test Plans

Our team creates comprehensive test plans that align with the defined scope and objectives. These plans detail the scenarios, cases and processes to be tested, ensuring nothing is overlooked.

Execute Testing and Report Results

Testing is executed thoroughly, focusing on both functionality and compliance. We report findings promptly, triaging and prioritising issues to address the most critical problems first.

Retest and Refine

Once fixes are implemented, we retest to confirm the issues are resolved. This iterative process ensures the highest standards of quality, with ongoing collaboration to meet deadlines and expectations.

Case studies

FAQs

How do we access the systems?

We access the systems through a range of methods, from keeping fully fledged broker servers on site to using remote connections hosted by software providers. It all depends on what options are available and work best, but you can be sure Ingenuity always strive to have the best and most appropriate access for a given platform.

How do you charge for your services?

We have various ways of charging depending on the task in hand, whether it be a recurring fee for BAU tick over, taking a retainer to provide a certain number of days to be available as and when required, or one-off payments for specific projects. At any rate you can rely on us to be competitive for our services whilst maintaining the high standards we have become known for!

How much lead in time does Ingenuity need?

The simple answer is lead time very much depends on the job we are taking on – a simple testplan build and getting testing underway can be as little as a 4 week turnaround, whereas a full bespoke automation build will likely take longer – however we pride ourselves on being upfront on letting a client know what is feasible and in what timescales.

Do you keep test evidence?

Yes we do. The type of evidence varies depending on task. So for example, results from manual input are recorded digitally along with time stamped testplans. Automation results are kept in the output format from the automation, along with compare routines utilised in the analysis of the results. Quote prints and screen grabs when generated are all kept digitally. Any test evidence that happens to be paper format is kept for at least 5 years, however so much of our work is paperless these days, and digital results are never deleted.

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